FREQUENTLY ASKED QUESTIONS
Scheduling and Service Questions
Have questions? Here you'll find the answers to most of them.
Can you repair my garage door on the same day?
Yes, we offer same-day garage door repair services in Richmond Hill and nearby areas like Vaughan, Markham, King City and Aurora. Our expert technicians arrive fully equipped to handle most repairs during the initial visit.
Do you provide free quotes?
Yes, we offer free estimates for new garage doors, openers, and installations in Richmond Hill. However, a service fee may apply for diagnostic visits related to repairs.
How quickly can you install a new garage door?
A standard garage door installation typically takes a few hours. Our team works efficiently to minimize disruption to your schedule while ensuring quality work.
Do you offer emergency garage door repairs in Richmond Hill?
Yes, we provide 24/7 emergency garage door repair services in Richmond Hill, Vaughan, King City, Aurora and the Greater Toronto Area (GTA) for urgent situations.
What brands of garage doors and openers do you service?
We service top brands, including LiftMaster, Chamberlain, Clopay, and Amarr. Our technicians are trained for a wide range of models and brands.
Can I schedule a garage door inspection before winter?
Yes! Preventative maintenance before winter can prevent weather-related issues and extend the lifespan of your garage door.
Do I need to be home for the repair?
While not required, it's recommended for clarity and to approve the work once completed.
How far in advance should I schedule a garage door service?
We recommend scheduling at least 24 hours in advance, but we also accommodate emergency same-day requests.
Can I request a weekend appointment?
Yes, we offer weekend garage door repair services for your convenience.
Pricing and Billing Questions
How much does garage door repair cost in Richmond Hill?
Repair costs can range from $50 to $700 depending on the extent of damage and parts needed.
How much does it cost to replace a garage door cable?
Cable replacement typically costs between $100 and $400, including parts and labour. For an exact quote, contact us directly.
What forms of payment do you accept?
We accept cash, Interac e-Transfer, and credit or debit cards for your convenience.
Is there a service fee for diagnostics?
Yes, we charge a nominal fee for repair diagnostics, but it is waived if you choose to proceed with the repair service.
Do you offer discounts for senior citizens or veterans?
Yes, we offer special discounts for seniors and veterans. Please inquire for details.
Do you offer financing options for new garage door installations?
Yes, we offer flexible financing options to help with the cost of new garage door installations.
Are your repair services covered by a warranty?
Yes, we provide a warranty on parts and labour for up to 3 months.
Do you charge extra for weekend or evening appointments?
No, we do not charge extra for weekend or evening services.
Is there a cancellation fee?
No, we do not charge a cancellation fee if notified at least 24 hours in advance.
Garage Door Repair Questions
What are the most common garage door problems in Richmond Hill?
Common issues include broken springs, worn cables, misaligned tracks, and malfunctioning openers.
How can I tell if my garage door needs repair?
Signs of damage include loud noises, uneven movement, slow operation, and visible wear on springs, rollers, and cables.
Can you repair a garage door that has been damaged by weather?
Yes, we specialize in repairing weather-related damage, including warping and panel dents caused by storms and extreme cold.
Why does my garage door shake while opening?
Shaking can be caused by misaligned tracks, worn rollers, or loose hardware. Our tune-up service can resolve this issue.
Do you replace garage door panels individually?
Yes, if the damage is localized, we can replace individual panels instead of the entire door.
Why won’t my garage door fully close?
Misaligned sensors or obstructions often cause this issue. Cleaning the sensors can resolve the problem.
What should I do if my garage door spring breaks?
Stop using the door immediately and contact a professional. Broken springs can be dangerous to handle without proper tools.
Can you fix a noisy garage door?
Yes, we offer tune-ups and lubrication services to reduce garage door noise.
Why is my garage door moving unevenly?
Uneven movement can be due to worn cables or spring tension issues. Our technicians can adjust or replace these parts as needed.
Can I repair my garage door myself?
While minor maintenance can be done yourself, we recommend professional repairs for safety and effectiveness.
Garage Door Maintenance Questions
How often should my garage door be serviced?
We recommend professional maintenance at least once a year to ensure smooth operation and prevent costly repairs.
What’s included in a garage door tune-up?
A tune-up includes lubricating moving parts, tightening hardware, adjusting spring tension, and inspecting the opener system.
Can I perform garage door maintenance myself?
You can lubricate tracks and rollers, but professional servicing is recommended for more complex tasks like spring adjustments.
Why is garage door lubrication important?
Lubrication reduces friction between moving parts, preventing wear and extending the lifespan of your garage door.
What parts of the garage door require regular maintenance?
Key parts include springs, rollers, cables, tracks, and the opener system.
Does weather affect garage door maintenance?
Yes, seasonal temperature changes can impact door components, especially springs and rollers.
How do I prevent my garage door from freezing shut in winter?
Applying lubricant and clearing snow from the door base can prevent freezing issues.
Is preventive maintenance worth the cost?
Yes, regular maintenance prevents costly repairs and extends the lifespan of your garage door.
Do you offer maintenance packages for Richmond Hill residents?
Yes, we offer annual maintenance packages for residents in Richmond Hill and nearby areas for convenience and peace of mind.
We are here to help
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Our address
9251 Yonge St, Richmond Hill, ON, Canada